Skip Navigation
Home > How GapOnly® works
Home > How GapOnly® works

How GapOnly® works

Claiming is simple with GapOnly®

GapOnly® is available at participating Vet clinics with a policy from a GapOnly® pet insurance partner.

Once you’ve found your closest vet, claiming with GapOnly® is as simple as 1, 2, 3.

Let your vet know you’d like to submit a GapOnly® claim for your pet’s treatment.

The vet lodges the GapOnly® claim, and it’s assessed in around 5 minutes.

Once the claim has been assessed and approved, you simply pay the gap and go.

Placeholder Image

Service availability

A GapOnly® claim can be processed (AEST or AEDT as applicable, excluding NSW public holidays):

 

Monday – Saturday 8:00am – 10:00pm

 

When GapOnly® isn’t available, an electronic pet insurance claim can be submitted instead.