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Home > For vets

Working with
vets for pets

Helping vets

GapOnly® works with vets for pets.

Happy clients

A seamless claims process creates a better experience for clients, contributing to loyalty and retention for the practice.

Focus on treatment

With clients only paying the gap, upfront treatment costs are reduced, so vets can focus on what matters (caring for pets).

Less paperwork

It’s simple and automated with reduced paperwork, meaning more time for everything else.

Fee savings

With lower invoice amounts, practices can save on bank merchant fees.

Become a GapOnly® vet

As well as providing a better pet insurance claims experience, GapOnly® vet clinics can expect:

  • Training and onboarding support
  • Clinic details advertised on the GapOnly® website
  • Marketing collateral and support
  • Vet Helpline support
  • Regular usage reporting
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We’re here for vets

At GapOnly®, we recognise the incredible job vet professionals do, often under stressful circumstances. That’s why we created GoWell, to support the vet community.




Service support

Help is always on hand with GapOnly®.

Vet helpline

For claims or technical support, please call our Vet Helpline on 1300 838 457

Email support

For non-urgent enquiries or feedback, send us a note at


For vet pre-approval assistance, please call our Vet Helpline on 1300 838 457 or email us at

Set up is simple

Accessing GapOnly® in your clinic is simple, with service integration available with the following vet practice management system partners.


Hear about the Vetwest team’s experience having GapOnly® available in their clinics.