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Privacy Policy

This following document sets forth the Privacy Policy for the GapOnly® website, GapOnly® is committed to providing you with the best possible customer service experience. GapOnly® is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or product suppliers to ensure delivery of your ordered items. Those companies will be permitted to obtain only the personal information they need to deliver the service. GapOnly® takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.


For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you, including but not limited to email newsletters.From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this privacy policy

GapOnly® reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.


You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. GapOnly® reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

GapOnly® welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

If you have any questions, suggestions or complaints about our privacy practices or this privacy policy, please contact the designated Privacy Officer on + 61 (02) 9842 4800 or by sending an email to [email protected]. We will respond to your question, suggestion or complaint as soon as possible.

You can also write to:

Locked Bag No. 9021
Castle Hill NSW 1765

If you are not satisfied with our response to your enquiry or complaint you can contact the designated Privacy Officer and request that it be reviewed by a senior staff member who will endeavour to resolve your dispute within 30 days. If you are still not satisfied, we will tell you about any options you have to refer the matter to a recognised external dispute resolution scheme of which we are a member or the Office of the Australian Information Commissioner (“OAIC”), as applicable.

You can obtain information on privacy issues in Australia by visiting the website of the OAIC located at or by contacting the OAIC by email at [email protected] or by calling on (+61) 1300 363 992.