With vet care costs on the rise, many Aussie pet parents are looking for ways to better manage their pet’s health, and their wallets. Dr. Simone Maher, Chief Veterinary Officer at GapOnly, joined The Weekend Today Show on Channel 9, to discuss why it’s important to be upfront with your vet about your financial and personal situation. 

Joined on set by two four-legged stars, Bella and Leroy, Dr. Maher offered guidance on navigating vet costs and what to consider when taking out pet insurance.  

Why Talking About Money Matters

“Talking about finances at the vet can feel awkward, we get that… As vets it’s our job to work with you, regardless of your circumstances, your limitations, we want to find the best outcome for your pet”, said Dr. Simone Maher.

Pet insurance can ease the pressure during a stressful time by helping reduce upfront out-of-pocket costs while you’re still at the vet clinic.

Dr Simone shared these helpful tips to consider when reviewing pet insurance policies: 

  • Take out pet insurance early, because accidents and illness can happen at any time. 
  • Compare policies carefully, looking at features like excesses and limits. 
  • Check for complimentary extras, like VetChat and their 24/7 vet telehealth services. 
  • Ensure the policy is GapOnly® enabled to help reduce upfront out-of-pocket costs, so you only pay the gap*. Use the comparison tool at gaponly.com.au to explore different policies. 

While Bella and Leroy were busy stealing the show, Dr. Maher’s advice remained clear: Preparation matters, and GapOnly® ready pet insurance can help make caring for your pet easier and help you make the most out of your vet visits.

📺 Watch the full segment and learn more at: Why talking about money matters: The Weekend Today Show (Channel Nine)

Disclaimer

*The gap means the difference between the vet’s invoice and the eligible claim benefit under your policy. GapOnly® is a trademark owned by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure). Insurance products are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436 (Hollard) and/or PetSure (from 8 May 2023 only), administered by PetSure and promoted and distributed through their authorised representatives and distribution partners. gaponly.com.au/compare page compares a selection of comprehensive products administered by PetSure that cover specified accidental injuries and illness and not all products or types of products administered by PetSure. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Cover is subject to the policy terms and conditions. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing or choosing to continue with the product. PDS and Target Market Determination available on our partners’ websites. Meet our partners at gaponly.com.au/gaponly-insurance-partners. 

FAQs

1. Why should I talk to my vet about financial concerns?

Veterinarians understand that every pet parent has different circumstances. Being open about your budget can help your vet discuss treatment options and develop a plan that supports your pet’s health and wellbeing.

2. Is it okay to tell my vet that I am worried about treatment costs?

Yes. Having an honest conversation about costs can help your veterinary team recommend appropriate treatment options and explain available choices.

3. How can I prepare financially for unexpected veterinary expenses?

Planning ahead, setting aside emergency savings and considering pet insurance are common ways pet owners prepare for unexpected accidents and illnesses.

4. When is the best time to take out pet insurance?

Many pet parents choose to take out pet insurance while their pet is young and healthy, before unexpected accidents or illnesses occur.

5. What should I compare when choosing pet insurance?

Important factors include coverage, benefit limits, excesses, waiting periods, exclusions, claims processes and any additional benefits offered by the policy.

6. What is GapOnly® and how does it work?

GapOnly® allows eligible pet insurance claims to be processed at participating veterinary clinics, helping reduce upfront out-of-pocket expenses by allowing pet parents to pay only the remaining gap amount.*

7. Can telehealth services help with pet health concerns?

Some pet insurance policies include access to veterinary telehealth services, allowing pet owners to seek professional advice and guidance from qualified veterinary professionals.

8. How can I make the most of my vet visits?

Preparing questions in advance, discussing your concerns openly and understanding your pet’s treatment options can help you feel more confident and informed during veterinary consultations.

Looking for pet insurance? Compare brands and products here.