Let your vet know you’d like to submit a GapOnly™ claim for your pet’s treatment.
The vet lodges the GapOnly™ claim, and it’s assessed in around 10 minutes.
Once the claim has been assessed
and approved, you simply pay the
gap and go.
A GapOnly™ claim can be processed during (AEST, excluding NSW public holidays):
Monday – Friday 8:00am – 9:00pm
Saturday 8:00am – 5:00pm
When GapOnly™ isn’t available, your Vet may be able to submit an electronic pet insurance claim (or an eClaim) instead.