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Claiming is simple with GapOnly®

Once you’ve found your closest vet, claiming with GapOnly® is as simple as 1, 2, 3.

Let your vet know you’d like to submit a GapOnly® claim for your pet’s treatment.

The vet lodges the GapOnly® claim, and it’s assessed in around 10 minutes.

Once the claim has been assessed
and approved, you simply pay the
gap and go.

Service availability

A GapOnly® claim can be processed during (AEST, excluding  NSW public holidays):
Monday – Friday 8:00am – 10:00pm
Saturday 8:00am – 5:00pm
When GapOnly® isn’t available, your Vet may be able to submit an electronic pet insurance claim (or an eClaim) instead.

Our pet insurance partners

GapOnly® is currently available with the following pet insurance partners, with more to come.